Jelilive Terms & Conditions — A Complete Guide for Members

1 General Terms & Conditions

Jelilive (jelilive.bet) is an online betting and gaming platform operated exclusively for users in Bangladesh. Please read the following terms carefully before using the platform.

• These Terms & Conditions apply to all services on the Jelilive platform — including Sports Betting, casino, lottery, high-roller games, and all other categories.
• Jelilive reserves the right to update these Terms & Conditions at any time. Members will be informed of any changes via notification.
• Continued use of the platform constitutes acceptance of the updated terms and conditions.
• Jelilive services are intended for personal entertainment only. Use for commercial purposes or on behalf of third parties is strictly prohibited.
• Any attempt at fraud, hacking, or other unethical activity will result in permanent account closure.

2 Account Registration

Opening an account with Jelilive is completely free. However, certain important conditions must be met at the time of registration.

Registration Requirements

• Each individual may only open one account. If multiple accounts are found under the same person, all accounts will be closed and all funds may be forfeited.
• All information provided at registration must be truthful, accurate, and complete. Providing false information will result in account termination.
• Members are responsible for keeping their account login credentials (username and password) secure and must not share them with any third party.
• Any suspected suspicious activity or unauthorised access to your account must be reported to Jelilive support immediately.
• If your account details change (phone number, email), please update them promptly.

3 Age & Eligibility

• You must be at least 18 years old to register with Jelilive.
• Jelilive may verify a member's age at any time and may request a copy of their National ID or other valid identification if needed.
• Withdrawals may be held until age verification is complete.
• It is the member's responsibility to ensure that no minors can access Jelilive through their device.

4 Deposits & Withdrawals

Jelilive supports popular payment methods in Bangladesh. Compliance with the following deposit and withdrawal conditions is mandatory.

Deposit Rules

• Only payment accounts (Mobile Pay, Nagad, Rocket, etc.) registered in your own name may be used for deposits.
• Deposits made through third parties are not permitted. In such cases, the funds will be returned and the account may be temporarily suspended.
• The minimum deposit amount is ৳500 (five hundred BDT). Maximum limits may vary depending on the payment method.
• Deposits are credited to your account instantly in most cases. If there is a delay due to a technical issue, please contact support.

Withdrawal Rules

• Withdrawals must be made through the same payment method used for the original deposit.
• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawals will not be processed until KYC verification is complete.
• Standard withdrawals are processed within 24–48 hours. Processing times may be longer on bank holidays or under special circumstances.
• Bonus funds may only be withdrawn after the applicable wagering requirements have been met.
• Unusual or suspicious withdrawal requests may be held for review.

5 Bonuses & Promotions

Jelilive offers its members a variety of bonuses and promotions, designed to make the gaming experience more enjoyable.

• The welcome bonus is available to first-time registrants only. Each person is eligible to receive this bonus once.
• Each bonus has its own wagering requirements, validity period, and maximum win limit, all of which are clearly stated on the bonus offer page.
• To withdraw winnings earned using a bonus, the wagering requirement must be met in full.
• Bonus funds cannot be withdrawn directly — they may only be used for betting.
• Jelilive reserves the right to cancel or modify any bonus at any time, particularly if fraudulent activity is suspected.
• Any attempt to claim bonuses using multiple accounts, the same IP address, or the same device will result in all bonuses being forfeited.
• For full details on bonuses Bonus Page View.

6 Betting Rules

The following rules apply to all betting activity on Jelilive. They are in place to ensure a fair and orderly gaming environment for everyone.

• Confirmed bets cannot be changed or cancelled unless Jelilive offers a cash-out option under specific circumstances.
• If a match or event is cancelled, the stake for that bet will be refunded to the member's account.
• If incorrect odds are displayed due to a technical error, Jelilive reserves the right to recalculate bets at the correct odds.
• Betting through match-fixing or misuse of inside information is strictly prohibited.
• If unusual betting patterns are detected, Jelilive reserves the right to investigate and suspend payment.
• Odds may change during live betting due to network delays. Jelilive is not liable in such cases.

7 KYC & Verification Process

Jelilive follows Know Your Customer (KYC) policies in line with international standards. This is required to prevent money laundering and ensure member security.

Required Documents

• Identity Verification: A clear copy of your National ID (NID), passport, or driving licence.
• Address Verification: Utility bill, bank statement, or government-issued letter (issued within the last 3 months).
• Payment Verification: Information related to the mobile banking account used.

• KYC documents are verified within 48 hours of submission.
• Withdrawals may be temporarily placed on hold during the KYC process.
• All documents are stored with encryption and are never shared with third parties.

8 Responsible Gaming

Jelilive believes gaming should be a source of entertainment, not a financial solution. We help members build healthy gaming habits.

• Members can set their own deposit limits, session time limits, and loss limits.
• Members can use the self-exclusion feature to pause their account for a specified period.
• If you notice signs of gaming addiction, please contact support — our team is ready to help.
• Learn More Responsible Gaming Page View.

9 Account Suspension & Termination

Jelilive reserves the right to temporarily or permanently suspend an account under any of the following circumstances.

• Violation of the terms and conditions.
• Registering with false or inaccurate information.
• Operating multiple accounts.
• Involvement in bonus abuse or fraudulent activity.
• In cases involving money laundering or suspicious financial activity.
• Misconduct or threats directed at the support team.

10 Privacy & Data Protection

The security of your personal information is Jelilive's top priority. We never sell your data to third parties.

• Members' personal information is used solely to improve our services and maintain security.
• All data is secured through SSL encryption.
• Members may request deletion of their data, though certain information may be retained due to legal obligations.
• Learn More Privacy Policy read.

11 Rule Changes & Updates

• Jelilive may update these Terms & Conditions, in part or in full, at any time.
• For significant changes, members will be notified via email or platform notification at least 7 days in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions.
• We recommend visiting this page regularly to stay up to date with the latest changes.

12 Contact & Complaints

For any questions or complaints regarding the terms and conditions, please contact the Jelilive support team.

• Email: support@jelilive.bet
• Live Chat: Log in to the platform and reach us via 24/7 live chat.
• An initial response to any complaint will be provided within 48 hours of submission.
• Complex issues may take up to 7 business days to resolve.